Privacy Policy

Hyderabad Connect Private Limited

Hyderabad Connect (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our platform via website, mobile application, or other digital interfaces.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Name, email address, phone number
Property ownership details
Billing and payment information
Identity verification documents (only when required for listings or legal compliance)

b. Property Information

Property descriptions, images, pricing, location
Legal documents and approvals (optional but recommended)

c. Usage & Technical Information

IP address, browser type, access time, device details
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

Provide, manage, and improve our services
Enable property listing and facility management functions
Communicate service-related updates and offers
Conduct legal compliance and user verification
Respond to your queries or support requests
Improve customer experience and platform performance

3. Sharing of Information

We do not sell your personal information. However, we may share your data under the following conditions:

With verified service providers: To fulfill facility management or documentation services
With legal or regulatory bodies: When required by law
With internal teams: For marketing, analytics, and support
With payment gateways or CRM tools: To process transactions and manage user engagement

All third-party services are bound by data protection agreements.

4. Cookies and Tracking

We use cookies to enhance your browsing experience, understand site traffic, and customize offerings. You can control cookie settings through your browser preferences.

5. Data Retention

We retain your information as long as necessary to:

Provide you services
Comply with legal obligations
Resolve disputes and enforce our agreements

You may request deletion of your data at any time (subject to applicable laws).

6. Your Rights

As a user, you have the right to:

Access or correct your personal data
Request deletion of your account
Opt-out of marketing communications
Lodge a complaint with a data protection authority

7. Data Security

We implement industry-standard security measures including encryption, firewalls, and access controls to protect your data. However, no online transmission is fully secure — use our platform with discretion.

8. Children’s Privacy

Our services are intended for users aged 18 years and above. We do not knowingly collect data from minors. If a parent or guardian believes their child has provided information, please contact us for immediate removal.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be reflected with a revised “Effective Date.” Please review this page periodically to stay informed.

10. Contact Us

For questions, feedback, or data-related concerns, please reach out to:

Hyderabad Connect Pvt. Ltd.
📧 Email: support@hyderabadconnect.com